FAQ / rates and delivery

Frequently Asked Questions

Frequently asked questions about rates, delivery time, and payment options.

What are your rates and typical turnaround time?

I do not quote an hourly rate; all projects are quoted as a flat fee. The rate and delivery time depend on the length of the content and what the work will entail e.g. hours of research, the number of interviews, data visualization, coding, etc. Once the project requirements are determined, I'll send a written quote.

Consulting and retainer fees are calculated using an hourly rate; however, these services are quoted as a flat fee for a set number of hours.

Does your pricing include revisions?

The pricing for in-depth articles, case studies, e-books, and white papers includes a total of eight (8) revisions (outline and content). The price for blog posts (short posts up to 600 words), press releases, advertorials, and newsletters includes a total of (3) revisions. The price for blog articles (800-1,000 words) includes a total of six (6) revisions (outline and content).

Revisions must not change the direction, scope, or format of the project and must be requested within thirty (30) days from the date the project was first received by the company.

What are your accepted methods of payment?

Accepted methods of payment are credit card, PayPal, check, money order, and Bill.com.

A 50% down payment is required before I will begin working on the project. The remaining balance is invoiced upon submission of the first draft. If the work is recurring, weekly blog posts for example, an invoice is submitted at the end of each month for all content submitted during that month.

A 33% down payment and payment schedule can be arranged for large projects such as white papers and e-books.

Invoices are due and payable within thirty (15) days following their receipt by the company.

Do you offer any discounts?

I do offer discounts to clients who purchase multiple pieces of content at once, a set of in-depth articles or blog posts for example. I also offer a 10% discount for 100% payment up front for standalone projects.

Do you accept rush work?

Any work that requires projects I'm currently working on to be rescheduled, has a deadline shorter than my standard turnaround time, or would require that I work on the weekend or a holiday, is what I consider to be "rush work."

My schedule is often very hectic, so rush work is evaluated on a case-by-case basis. The rates for rush work are 50% higher than the rates for projects with a standard turnaround time.

Creating high quality, in-depth content is time-consuming. It takes time to conduct research on the topic, industry, and audience. It also takes time to ensure that the content is well written with impeccable spelling and grammar.

I prefer to have an adequate amount of time for each project so that I'm able to do my best work.