FAQ / rates and delivery

Frequently Asked Questions

Frequently asked questions about rates, delivery time, and payment options.

What are your rates and typical turnaround time?

I typically do not quote an hourly rate so nearly all projects are quoted as a flat fee. The rate and delivery time depend on the length of the content and what the work will entail, e.g. hours of research, the number of interviews, content length, etc. Once the project requirements are determined, I send the client a written quote that includes the price and delivery.

Does your pricing include revisions?

Yes. All flat rate pricing includes a set number of revisions.

Revisions must not change the direction, scope, or format of the project and must be requested within thirty (30) days from the date the project was first received by the company.

What are your accepted methods of payment?

Accepted methods of payment are credit card, PayPal, check, money order, Bill.com (ACH), bank ACH direct deposit, and wire transfer.

Do you require a down payment?

I typically require a 50% down payment for the first project with a new cient. An invoice for the remaining 50% balance is sent upon completion and approval of the final draft or thirty (30) days from the submission date of the first draft (in the event that the company does not provide approval of the final draft within 30 days). If the work is recurring, weekly blog posts for example, an invoice is submitted at the end of each month for all content submitted during that month.

A down payment and payment schedule can be arranged for large projects such as white papers and e-books.

Do you offer any discounts?

I generally do not offer discounts. However, I'm willing to consider offering a discount under certain circumstances. For example, I would consider offering a quantity discount for a set of three case studies or a set of four in-depth articles.

Do you accept rush work?

Any work that requires projects I'm currently working on to be rescheduled, has a deadline shorter than my standard turnaround time, or would require that I work on the weekend or a holiday, is what I consider to be "rush work."

My schedule is often very hectic, so rush work is evaluated on a case-by-case basis. The rates for rush work are 50% higher than the rates for projects with a standard turnaround time.

Creating high quality, in-depth content is time-consuming. It takes time to conduct research on the topic, industry, and audience. It also takes time to ensure that the content is well written with impeccable spelling and grammar.

I prefer to have an adequate amount of time for each project so that I'm able to do my best work.