Before taking on a writing project with a new client, a phone briefing is scheduled to discuss the type of content needed and the scope of work.
Once the scope of work is determined, I'll send a written quote. I typically do not quote an hourly rate; most projects are quoted as a flat fee or priced per word.
Once the quote is approved by the client, the client initiates the project via email, and a writer agreement outlining the scope of work is digitally signed by both parties. While I prefer to use my standard writer agreement, clients may provide an agreement if they have one.
For the first project with a new client, a 50% down payment is required before I begin work. For large projects, clients may request to make scheduled payments. If the first project goes well, the client may opt for a new agreement with per month invoicing (no down payments required).
In-depth content such as an e-book or white paper usually require one or more interviews with a company SME. The purpose of the interview(s) is to plan the content and obtain information that may be needed to write the content.
For in-depth content such as articles and e-books, I'll provide a general outline for the client to review and provide comments. The client may also opt to provide an outline for the content.
Once the client has approved the outline, I'll start writing the content. I'll submit a draft of the content for the client to review and provide comments. I then update the content draft based on comments from the client. Several rounds of revisions are sometimes required.
Once the revisions have been completed and the final draft approved by the client, the project is considered complete. An invoice for the remaining 50% balance is sent upon completion and approval of the final draft or 30 days from the submission date of the first draft.